{"page":{"id":"01JR7NN9ZBT861HXDGR6REYW1H","name":"GitBook","url":"https://www.gitbookstatus.com/","updated_at":"2026-09-05T19:00:47Z"},"incidents":[{"id":"01M1SEVBE5Q9NSXJ8GN0RH3828","name":"App and published docs unavailable","status":"resolved","created_at":"2026-09-05T18:56:14Z","updated_at":"2026-09-05T19:00:47Z","resolved_at":"2026-09-05T19:00:47Z","impact":"critical","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01M1SF3NS17YGC4MHTDHV61DSZ","body":"The incident is now fully resolved, all services are now up and stable.","created_at":"2026-09-05T19:00:47Z","display_at":"2026-09-05T19:00:47Z","incident_id":"01M1SEVBE5Q9NSXJ8GN0RH3828","status":"resolved","updated_at":"2026-09-05T19:00:47Z"},{"id":"01M1SEVBE5Z42PW07RJ64R400A","body":"Our database provider is experiencing a partial outage, affecting availability of the GitBook application and published documentation sites. \n\nIt appears to be mitigated and the GitBook app and published docs are available again. We are continuing to monitor for stability and will confirm resolution once we're confident the issue is fully cleared.","created_at":"2026-09-05T18:56:14Z","display_at":"2026-09-05T18:56:14Z","incident_id":"01M1SEVBE5Q9NSXJ8GN0RH3828","status":"monitoring","updated_at":"2026-09-05T18:56:14Z"}]},{"id":"01M08042XKGDSETVM1B744CR8J","name":"GitHub outage affecting Git Sync","status":"resolved","created_at":"2026-08-17T13:56:04Z","updated_at":"2026-08-17T21:14:31Z","resolved_at":"2026-08-17T21:14:31Z","impact":"minor","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01M08S6X03DAW2RPE3Q1Z08J87","body":"The GitHub operations should be returning to normal as its service is back online. We’ll keep monitoring for any updates to the incident.\n\n \n\nGitHub Incident status: \u003chttps://www.githubstatus.com/incidents/zkxwbgr0cnmx\u003e","created_at":"2026-08-17T21:14:31Z","display_at":"2026-08-17T21:14:31Z","incident_id":"01M08042XKGDSETVM1B744CR8J","status":"resolved","updated_at":"2026-08-17T21:14:31Z"},{"id":"01M08042XKFDV7QQADX1KSW1S9","body":"GitHub currently has an outage with a few components that Git Sync uses to sync your content to and from GitBook. This means that some operations might not work properly while this issue is ongoing. We'll keep this status updated as soon as we have more to share.\n\nGitHub's original status page for this incident: \u003chttps://www.githubstatus.com/incidents/zkxwbgr0cnmx\u003e","created_at":"2026-08-17T13:56:04Z","display_at":"2026-08-17T13:56:04Z","incident_id":"01M08042XKGDSETVM1B744CR8J","status":"investigating","updated_at":"2026-08-17T13:56:04Z"}]},{"id":"01KVZ8ZJRG5PK2RDXXEX1JS345","name":"GitBook webapp is returning 500","status":"resolved","created_at":"2026-06-25T11:34:57Z","updated_at":"2026-06-25T13:08:10Z","resolved_at":"2026-06-25T13:08:10Z","impact":"critical","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KVZEA9DQ7VRN8JVKEX58TC6N","body":"The incident has been resolved and systems are fully operational.","created_at":"2026-06-25T13:08:10Z","display_at":"2026-06-25T13:08:10Z","incident_id":"01KVZ8ZJRG5PK2RDXXEX1JS345","status":"resolved","updated_at":"2026-06-25T13:08:10Z"},{"id":"01KVZE87VHSQRK6484WQGQ9YQ8","body":"A fix has been released, and we're monitoring it","created_at":"2026-06-25T13:07:03Z","display_at":"2026-06-25T13:07:03Z","incident_id":"01KVZ8ZJRG5PK2RDXXEX1JS345","status":"monitoring","updated_at":"2026-06-25T13:07:03Z"},{"id":"01KVZC4AEANCYK8XA1GCHDFRZZ","body":"A fix is being deployed, we are monitoring the change.","created_at":"2026-06-25T12:29:58Z","display_at":"2026-06-25T12:29:58Z","incident_id":"01KVZ8ZJRG5PK2RDXXEX1JS345","status":"identified","updated_at":"2026-06-25T12:29:58Z"},{"id":"01KVZ8ZJRGPFKDZM9Q4YFA272H","body":"A faulty SQL migration caused a corrupted deployment. Our team is working on a fix.","created_at":"2026-06-25T11:34:57Z","display_at":"2026-06-25T11:34:57Z","incident_id":"01KVZ8ZJRG5PK2RDXXEX1JS345","status":"identified","updated_at":"2026-06-25T11:34:57Z"}]},{"id":"01KVQXDDA20704WB9MHH9KDV0P","name":"Sites are failing intermittently with 500 Internal Server Error","status":"resolved","created_at":"2026-06-22T14:58:06Z","updated_at":"2026-06-22T16:14:39Z","resolved_at":"2026-06-22T16:14:39Z","impact":"major","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KVR1SK1JQB22W2FG658CF1FB","body":"The fix released has solved the issue, all systems should be operational now.","created_at":"2026-06-22T16:14:39Z","display_at":"2026-06-22T16:14:39Z","incident_id":"01KVQXDDA20704WB9MHH9KDV0P","status":"resolved","updated_at":"2026-06-22T16:14:39Z"},{"id":"01KVQYRBYJNSFP6NFPJT3EQW3R","body":"As part of the reorderable page actions last week we migrated `pageActions` into a new shape and removed old values. Our published content wasn't properly updated to no longer check the old values, and thus errored out because it was checking data that wasn't there (depending on what version of the customization object you were served, some sites were still using the old shape and thus functioned).\n\nWe're mitigating by properly checking both data shapes for the foreseeable future, until all sites are completely using the new format. ","created_at":"2026-06-22T15:21:33Z","display_at":"2026-06-22T15:21:33Z","incident_id":"01KVQXDDA20704WB9MHH9KDV0P","status":"monitoring","updated_at":"2026-06-22T15:21:33Z"},{"id":"01KVQXDDA2Y13T79TBRSAY00EB","body":"The issue affects some sites, resulting in Internal Server Error when visiting a site. We have identified a cause and expect to have a fix in near future. Not all sites are affected due to caching. ","created_at":"2026-06-22T14:58:06Z","display_at":"2026-06-22T14:58:06Z","incident_id":"01KVQXDDA20704WB9MHH9KDV0P","status":"identified","updated_at":"2026-06-22T14:58:06Z"}]},{"id":"01KT4CFEF8KV8JY7R3GERR23MG","name":"Increased API error rate","status":"resolved","created_at":"2026-06-02T14:40:51Z","updated_at":"2026-06-02T16:09:43Z","resolved_at":"2026-06-02T16:09:43Z","impact":"major","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KT4HJ5CJGA5ZZZSZWJPF9SKZ","body":"The incident has been resolved, all systems have returned to normal.","created_at":"2026-06-02T16:09:43Z","display_at":"2026-06-02T16:09:43Z","incident_id":"01KT4CFEF8KV8JY7R3GERR23MG","status":"resolved","updated_at":"2026-06-02T16:09:43Z"},{"id":"01KT4FD4SNZ488G59ZRCVWQA6M","body":"A fix has been deployed and the app and the API are responding normally. We are continuing to monitor the performance.","created_at":"2026-06-02T15:32:01Z","display_at":"2026-06-02T15:32:01Z","incident_id":"01KT4CFEF8KV8JY7R3GERR23MG","status":"monitoring","updated_at":"2026-06-02T15:32:01Z"},{"id":"01KT4CFEF8KGNH8DVPFZN8VDKR","body":"We are investigating an increased error rate in our API. This only affects the GitBook app, and public content is working as expected.","created_at":"2026-06-02T14:40:51Z","display_at":"2026-06-02T14:40:51Z","incident_id":"01KT4CFEF8KV8JY7R3GERR23MG","status":"investigating","updated_at":"2026-06-02T14:40:51Z"}]},{"id":"01KR44N3VAQBMK8S2XFSM332Q1","name":"Degraded database performance","status":"resolved","created_at":"2026-05-08T15:52:44Z","updated_at":"2026-05-08T18:15:17Z","resolved_at":"2026-05-08T18:15:17Z","impact":"major","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KR4CT4N1TS5Q6VG4KD7NZ24T","body":"The fix has improved the performance back to their normal levels.","created_at":"2026-05-08T18:15:17Z","display_at":"2026-05-08T18:15:17Z","incident_id":"01KR44N3VAQBMK8S2XFSM332Q1","status":"resolved","updated_at":"2026-05-08T18:15:17Z"},{"id":"01KR479XCHXSQV7D9BAEHG0VZP","body":"A fix has been deployed, we are monitoring the performance.","created_at":"2026-05-08T16:39:03Z","display_at":"2026-05-08T16:39:03Z","incident_id":"01KR44N3VAQBMK8S2XFSM332Q1","status":"monitoring","updated_at":"2026-05-08T16:39:03Z"},{"id":"01KR44N3VA4VJ4X0SZAS1M604C","body":"We are seeing a decrease in our database performance causing various actions in the app to hang. Our engineering team is investigating the root cause.","created_at":"2026-05-08T15:52:44Z","display_at":"2026-05-08T15:52:44Z","incident_id":"01KR44N3VAQBMK8S2XFSM332Q1","status":"investigating","updated_at":"2026-05-08T15:52:44Z"}]},{"id":"01KQSDF3P7DPT485WCKB57EY2X","name":"500 errors on some *.gitbook.io published sites","status":"resolved","created_at":"2026-05-04T11:55:06Z","updated_at":"2026-05-04T15:00:58Z","resolved_at":"2026-05-04T14:00:00Z","impact":"major","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KQSR3EN3RQA787QM89QTGJW0","body":"We issued a fix and have monitored the results of that fix. Pages are now loading at normal rates and our logs are looking healthy. ","created_at":"2026-05-04T15:00:58Z","display_at":"2026-05-04T14:00:00Z","incident_id":"01KQSDF3P7DPT485WCKB57EY2X","status":"resolved","updated_at":"2026-05-04T15:01:25Z"},{"id":"01KQSDF3P779D9YFRVS4NW8QA1","body":"We’re currently investigating an issue affecting some published sites on `*.gitbook.io`","created_at":"2026-05-04T11:55:06Z","display_at":"2026-05-04T11:55:06Z","incident_id":"01KQSDF3P7DPT485WCKB57EY2X","status":"investigating","updated_at":"2026-05-04T11:55:06Z"}]},{"id":"01KP8WERS3F4PPM6PXQ21PDR2H","name":"Git Sync executions are delayed due to third-party outage","status":"resolved","created_at":"2026-04-15T15:34:16Z","updated_at":"2026-04-16T04:56:54Z","resolved_at":"2026-04-16T04:56:54Z","impact":"major","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KPAACDGG6MYCNC3SSF5FB4A7","body":"The Inngest incident causing Git Sync delays has been resolved. Everything should be back to normal!\n\nPlease note that any syncs that didn't go through during the incident won't be retried automatically, so you'll need to push again to trigger a new sync. If you're still seeing any issues, reach out and we'll take a look!","created_at":"2026-04-16T04:56:54Z","display_at":"2026-04-16T04:56:54Z","incident_id":"01KP8WERS3F4PPM6PXQ21PDR2H","status":"resolved","updated_at":"2026-04-16T04:56:54Z"},{"id":"01KP8WERS3EZYQWN5AXQD6HT4G","body":"Due to an outage in Inngest, Git Sync operations are being affected and are being delayed. We are monitoring changes closely.\n\nInngest outage: \u003chttps://status.inngest.com/incidents/01KP8H3NQM34K0RTB0BH7VNNMP\u003e","created_at":"2026-04-15T15:34:16Z","display_at":"2026-04-15T15:34:16Z","incident_id":"01KP8WERS3F4PPM6PXQ21PDR2H","status":"identified","updated_at":"2026-04-15T15:44:53Z"}]},{"id":"01KMQW0E7ARKX15AE3AR41XYT0","name":"Degraded API performance","status":"resolved","created_at":"2026-03-27T14:43:39Z","updated_at":"2026-03-27T18:47:57Z","resolved_at":"2026-03-27T18:47:57Z","impact":"major","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KMR9ZR3P0F3P33830KQ7RXJV","body":"Indicators are pointing to a healthy state now after the fix. Everything should be operating well.","created_at":"2026-03-27T18:47:57Z","display_at":"2026-03-27T18:47:57Z","incident_id":"01KMQW0E7ARKX15AE3AR41XYT0","status":"resolved","updated_at":"2026-03-27T18:47:57Z"},{"id":"01KMR34XSWVXGGSJ4KD3Z4NT6Q","body":"We have issued the root-cause fix and are monitoring the results.","created_at":"2026-03-27T16:48:26Z","display_at":"2026-03-27T16:48:26Z","incident_id":"01KMQW0E7ARKX15AE3AR41XYT0","status":"monitoring","updated_at":"2026-03-27T16:48:26Z"},{"id":"01KMQWP58PQN2SFDGSARFQ8273","body":"We have identified the issue and have mitigated it. We are currently monitoring the API and working on a root-cause fix.","created_at":"2026-03-27T14:55:31Z","display_at":"2026-03-27T14:55:31Z","incident_id":"01KMQW0E7ARKX15AE3AR41XYT0","status":"monitoring","updated_at":"2026-03-27T14:55:31Z"},{"id":"01KMQW0E7AQ7YEWVY8EJB10S4P","body":"We are currently experiencing a degradation in API performance causing various endpoints to hang.","created_at":"2026-03-27T14:43:39Z","display_at":"2026-03-27T14:43:39Z","incident_id":"01KMQW0E7ARKX15AE3AR41XYT0","status":"investigating","updated_at":"2026-03-27T14:43:39Z"}]},{"id":"01KK219E7DFDQZ9TYYQ7BGMFGA","name":"Documentation sites with a custom domain returned a 404 error","status":"resolved","created_at":"2026-03-06T16:56:58Z","updated_at":"2026-03-11T15:37:02Z","resolved_at":"2026-03-06T14:36:00Z","impact":"major","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KK219E7D47BRRD6Q0B141EN1","body":"Between 14:36 and 14:43 UTC, all GitBook documentation sites using a custom domain were returning a 404 \"Not Found\" error, making documentation unavailable to users. The issue was caused by a problem introduced by an upstream provider that affected our deployment. The incident was resolved by rolling back the deployment, after which all sites were confirmed to be fully operational.","created_at":"2026-03-06T16:56:58Z","display_at":"2026-03-06T14:36:00Z","incident_id":"01KK219E7DFDQZ9TYYQ7BGMFGA","status":"resolved","updated_at":"2026-03-06T16:56:58Z"}]},{"id":"01KJDF5Y3ZEN7J7WSVM6QQGC57","name":"Site wide outage","status":"resolved","created_at":"2026-02-26T17:15:40Z","updated_at":"2026-03-11T15:37:02Z","resolved_at":"2026-02-26T17:37:02Z","impact":"critical","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KJDGD1R8BWGBY56EC1HWKJMR","body":"Both the application and published content have recovered fully after the fix was released and should be working as expected.","created_at":"2026-02-26T17:37:02Z","display_at":"2026-02-26T17:37:02Z","incident_id":"01KJDF5Y3ZEN7J7WSVM6QQGC57","status":"resolved","updated_at":"2026-02-26T17:37:02Z"},{"id":"01KJDFCNSC29QKW90J0RZEPD9G","body":"A fix has been deployed, and we are observing the situation going back to normal.","created_at":"2026-02-26T17:19:21Z","display_at":"2026-02-26T17:19:21Z","incident_id":"01KJDF5Y3ZEN7J7WSVM6QQGC57","status":"monitoring","updated_at":"2026-02-26T17:19:21Z"},{"id":"01KJDF5Y3Z8X55VW2TMDZWJ1G5","body":"GitBook is experiencing a downtime site wide. Both the GitBook app and published documentation are affected. Our team is working to revert the situation at this time.","created_at":"2026-02-26T17:15:40Z","display_at":"2026-02-26T17:15:40Z","incident_id":"01KJDF5Y3ZEN7J7WSVM6QQGC57","status":"identified","updated_at":"2026-02-26T17:15:40Z"}]},{"id":"01KBPWHZPKG8Z7W17FZG76XEP3","name":"App and Public content failures due to Cloudflare outage","status":"resolved","created_at":"2025-12-05T09:12:43Z","updated_at":"2026-03-11T15:37:02Z","resolved_at":"2025-12-05T10:12:35Z","impact":"critical","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KBPZZJX99419WSB6WB7WEB6W","body":"[Cloudflare have resolved](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q) the incident and we have seen full recovery of public content and the app.","created_at":"2025-12-05T10:12:35Z","display_at":"2025-12-05T10:12:35Z","incident_id":"01KBPWHZPKG8Z7W17FZG76XEP3","status":"resolved","updated_at":"2025-12-05T10:12:35Z"},{"id":"01KBPXPQF2Q5QQ6P7K9QFD3EQC","body":"Cloudflare has implemented a [fix for the issue](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q). Public content and the GitBook app are back. \n\n ","created_at":"2025-12-05T09:32:47Z","display_at":"2025-12-05T09:32:47Z","incident_id":"01KBPWHZPKG8Z7W17FZG76XEP3","status":"monitoring","updated_at":"2025-12-05T09:32:47Z"},{"id":"01KBPWHZPKMWW0KN7CGCATWEV4","body":"We are aware of issues loading public content and the GitBook app. The issue is related to a Cloudflare outage. More information on the incident can be found [here](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q).","created_at":"2025-12-05T09:12:44Z","display_at":"2025-12-05T09:12:43Z","incident_id":"01KBPWHZPKG8Z7W17FZG76XEP3","status":"identified","updated_at":"2025-12-05T09:12:44Z"}]},{"id":"01KABGHVFT6GP1AQJJCQ4B1J6D","name":"Intermittent change request failures","status":"resolved","created_at":"2025-11-18T12:55:36Z","updated_at":"2026-03-11T15:37:02Z","resolved_at":"2025-11-18T15:46:51Z","impact":"minor","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01KABTBEDYH5523B15V43Q2FHA","body":"Cloudflare has [confirmed](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) that the incident has now been resolved, and we are seeing that change requests are working as expected. ","created_at":"2025-11-18T15:46:51Z","display_at":"2025-11-18T15:46:51Z","incident_id":"01KABGHVFT6GP1AQJJCQ4B1J6D","status":"resolved","updated_at":"2025-11-18T15:46:51Z"},{"id":"01KABJA0RRGWM05A52SER7C44M","body":"We are still monitoring the current incident. Cloudflare has identified and is resolving the issue, and has updated its status page [here](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).\n\n ","created_at":"2025-11-18T13:26:16Z","display_at":"2025-11-18T13:26:16Z","incident_id":"01KABGHVFT6GP1AQJJCQ4B1J6D","status":"monitoring","updated_at":"2025-11-18T13:26:16Z"},{"id":"01KABGHVFTQEFXZ56BE2BSMTGP","body":"We've identified an ongoing incident with Cloudflare, who have updated their status page [here](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). This is impacting change requests, where creating new requests or merging existing ones is working intermittently.","created_at":"2025-11-18T12:55:36Z","display_at":"2025-11-18T12:55:36Z","incident_id":"01KABGHVFT6GP1AQJJCQ4B1J6D","status":"identified","updated_at":"2025-11-18T12:55:36Z"}]},{"id":"01K80EEZZCW8VYRVHKF7BKPZN6","name":"Public content not loading or taking longer to load","status":"resolved","created_at":"2025-10-20T09:16:02Z","updated_at":"2026-03-11T15:37:02Z","resolved_at":"2025-10-21T07:31:34Z","impact":"major","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01K82TWD6814XT7K3V6ND2J0BZ","body":"GitBook is back to normal and fully functional.","created_at":"2025-10-21T07:31:34Z","display_at":"2025-10-21T07:31:34Z","incident_id":"01K80EEZZCW8VYRVHKF7BKPZN6","status":"resolved","updated_at":"2025-10-21T07:31:34Z"},{"id":"01K80M5Z03RSQFM6F359YD7PCM","body":"We are seeing improvements in loading times and performance overall following updates on AWS' outage. We continue to monitor the performance.","created_at":"2025-10-20T10:55:58Z","display_at":"2025-10-20T10:55:58Z","incident_id":"01K80EEZZCW8VYRVHKF7BKPZN6","status":"monitoring","updated_at":"2025-10-20T10:55:58Z"},{"id":"01K80EEZZC844B6SF34VD6RKFR","body":"We are aware of issues in loading public content in GitBook. Our team has identified the issue, and it's related to an issue in AWS, currently affecting several upstream providers.\n\nMore details on the AWS outage here: https://health.aws.amazon.com/health/status\n\nOur team is looking into mitigation options.","created_at":"2025-10-20T09:16:02Z","display_at":"2025-10-20T09:16:02Z","incident_id":"01K80EEZZCW8VYRVHKF7BKPZN6","status":"identified","updated_at":"2025-10-20T09:27:50Z"}]},{"id":"01K58NK8PS5TKCE35PJT1217KT","name":"All AI based features including GitBook Assistant or AI search are failing with \"something went wrong\"","status":"resolved","created_at":"2025-09-16T07:07:32Z","updated_at":"2026-03-11T15:37:02Z","resolved_at":"2025-09-17T10:09:39Z","impact":"major","page_id":"01JR7NN9ZBT861HXDGR6REYW1H","incident_updates":[{"id":"01K5BJDDPYNVKX9NAEHB5M7J1Z","body":"The issue was identified and fixed. All AI features are working as expected. ","created_at":"2025-09-17T10:09:39Z","display_at":"2025-09-17T10:09:39Z","incident_id":"01K58NK8PS5TKCE35PJT1217KT","status":"resolved","updated_at":"2025-09-17T10:09:39Z"},{"id":"01K598DRAT9334XTEXKDQDPKK8","body":"We have issued a temporary fix, and the AI features should be working as expected. \n\nOur team is still investigating to fix the underlying issue.","created_at":"2025-09-16T12:36:35Z","display_at":"2025-09-16T12:36:35Z","incident_id":"01K58NK8PS5TKCE35PJT1217KT","status":"identified","updated_at":"2025-09-16T12:36:35Z"},{"id":"01K58NK8PSB9D81VNV4MYQTC3P","body":"This means that you cannot use AI search, GitBook Assistant or any other AI based features at this moment. \n\nOur team is investigating. ","created_at":"2025-09-16T07:07:32Z","display_at":"2025-09-16T07:07:32Z","incident_id":"01K58NK8PS5TKCE35PJT1217KT","status":"investigating","updated_at":"2025-09-16T07:25:50Z"}]}]}